Support

Public support page for the PolyApiIDE extension and polyapiclient.ru. We reply by email.

Contact email

support@polyapiide.ru

Use the same email as your license purchase when asking about keys or billing. Typical reply time: 1–3 business days. Check Spam.

How to reach us

From the extension: IDE Settings → Support — form that emails support@polyapiide.ru.
Directly: email support@polyapiide.ru.
Start with the FAQ — keys, data, Lifetime and Postman import.
Documents: privacy policy and license agreement.

What we help with

missing key, activation, 14-day demo, Month / Year / Lifetime plans, active session limits;
IDE bugs, collection import, proxy, backup;
data deletion requests and privacy policy questions.